Journal page is only showing today’s note
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Andrii Vasyliev
hi Dharam Kapila, could you please double check if it is still the case on the latest Beam version
Dharam Kapila
Andrii Vasyliev: hi! I'm still having issues.
This is a latest image from my journal page from today. Everything in between 12 August and 8 September not showing up here (I have a daily note for every day since 12th August).
ps: I also have a related bug: https://beamapp.canny.io/bugs/p/the-journal-page-in-appbeamappco-does-not-show-dates-in-a-correct-sorted-manner
Dharam Kapila
Andrii Vasyliev Journal page is still very inconsistent, it is missing several of the past few days.
quentin valero
Dharam Kapila: Hello, could you try some manipulation for me please to help us investigate?
First can you try to go to Preferences > Beta and launch a Force Full Synchronization ? If you have errors can you send me logs that you can collect on Help > Download logs to qa@beamapp.co ?
quentin valero
Dharam Kapila could you please also do this manipulation after updating your app to 0.16.0 release that is just available? We have some fixes included regarding sync.
Regarding your issue in All Notes we opened a ticket internally to have a look at it but we have reproduced so it is on the train!
Dharam Kapila
quentin valero:I have updated my app and tried the Force Full Sync buttons.
The errors I get mostly look like this: (I've blurred the title here - but those pages have long been deleted from Beam, so I don't know why I am still getting an error for those pages here).
But in my "Journal" tab, most of my Daily Note pages don't show up. From August, it only shows 12th and 13th, but I have notes for all the rest of the days as well.
quentin valero
Dharam Kapila: Thanks, I opened a ticket internally, but I don't think those errors will be useful as it does not concern Journal Notes but we will look at it anyway.
Is your sync finishing successfully ?
Are you correctly logged to beam ? (you can see in Preferences > Account)
Maybe can you also try to logout and log in again ?
Dharam Kapila
quentin valero: I was able to sync successfully, and have also tried logging in/out. Anyways, the last 8-10 days from September do show up, so I can live with it for now :)
quentin valero
Dharam Kapila: Thanks for the head up! We still see some issues to fix on our side so I will let the ticket open on our side. Have you checked on web side if you see the correct order now ?
Dharam Kapila
quentin valero: hi - I just logged on the web app, and the order is till not correct there:
quentin valero
Thanks for the info, may be linked yes. I will wait for your logs for developers. It would be great if you can capture the launch of beam + the flow you just described were the number of words update after checking the note, then checking in Journal if note is displayed
quentin valero
under review
quentin valero
Hello @Dharam Kapila, there should be no change like this on our side.
Can you please tell us if you still see your old Today's note in All Notes screen ?
Can you please send us logs when you open beam to qa@beamapp.co ?
I cannot reproduce on my side so maybe there is something wrong with your notes
Dharam Kapila
quentin valero: hi - I only see 22nd Aug, and 20th Aug. I did not have an entry for 21st August. But all of my previous entries are not shown, and they are all there in the All Notes screen.
I will send the logs.
quentin valero
Dharam Kapila: Do you have contents on notes that are not displayed ?
Dharam Kapila
quentin valero: Yes, all of those pages have content.
Just found another interesting bug related to it.
In this image below you see that some of the pages have "0" words. This is not true. And when I click inside that page, the "0" count updates to the correct number too (initally they were all showing 0). But they are still not showing in journal view.